Policy Hub / Privacy Policy
Privacy Policy
Effective Date: June 5, 2025
At Silicon Valley Services (“we,” “us,” or “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in compliance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).
Information We Collect
We may collect the following types of personal information:
Contact Information:
Name, email address, phone number, and other contact details you provide through our contact forms or other means.
Usage Data:
Information about how you use our website, including IP address, browser type, pages visited, and time spent on the site.
Cookies and Tracking Technologies:
Data collected through cookies and similar technologies. For more details, please refer to our Cookie Policy.
How We Use Your Information
We use your personal information for the following purposes:
To Provide and Improve Our Services:
Responding to inquiries, providing customer support, and enhancing your experience on our website.
Analytics:
Understanding how visitors interact with our website to improve its functionality and content.
Compliance:
Meeting legal and regulatory obligations.
Sharing Your Information
We do not sell or rent your personal information. We may share your information with:
Service Providers:
Trusted third-party vendors who help us operate our website and deliver services (e.g., hosting providers, analytics services).
Legal Requirements:
When required by law or to protect our rights, safety, and property.
Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
Your Rights
Under PIPEDA, you have the right to:
Access Your Information:
Request access to the personal information we hold about you.
Correct Your Information:
Request corrections to any inaccuracies in your personal information.
Withdraw Consent:
Withdraw your consent to our use of your personal information, subject to legal or contractual restrictions.
Third-Party Services
Our website uses the following third-party services:
Google Analytics:
We use Google Analytics to help us understand how visitors use our site. For more information, visit Google’s Privacy Policy and Google Analytics Terms of Service Page.
Google reCAPTCHA:
We use Google reCAPTCHA to protect our website from spam and abuse. reCAPTCHA collects hardware and software information, such as device and application data, to perform its security check. For more information, visit Google’s Privacy Policy and Google reCAPTCHA Terms of Service.
International Data Transfers
Your personal information may be stored and processed in countries outside of Canada. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Silicon Valley Services | Managed IT
Email: info @ svsmsp.ca
Phone: 613-443-6316
Address: 821 Notre-Dame St Unit 300, Embrun, Ontario, K0A 1W1
